Help

Computer Problems

If your computer freezes:

  • Restart your computer and log back in.

If there's no video or audio:

  • Wait a minute. Your computer can take up to a minute to begin playing.
  • Confirm again that your computer meets the system requirements at right and then call your Network Administrator. 200-256Kbps of dedicated bandwidth is required for your computer connection.

Customer Service

  • ALI CLE Customer Service is available Monday-Friday, 9am-5pm Eastern
  • By phone: 1-800-CLE-NEWS (253-6397), then press 2 for Customer Service.
  • By email: custserv@ali-cle.org

Questions about MCLE Credit?


Windows System Requirements

Hard-wired (ethernet) connection
DSL, Cable, or faster Internet connection
200-256Kbps of dedicated bandwidth per connection
Web Browser Requirements: Internet Explorer 6 or higher, FireFox 3 or higher,
Adobe Flash Player version 10 or Higher
Adobe Acrobat Reader latest version
16-bit sound card
24-bit true color video card
Windows 98 or newer
Pentium or AMD Athlon K6 266 MHz processor or faster
256 MB RAM

Macintosh System Requirements

Hard-wired (ethernet) connection
DSL, Cable, or faster Internet connection
200-256Kbps of dedicated bandwidth per connection
Web Browser Requirements: Safari 3 or higher, Firefox 3 or higher
Adobe Flash Player version 10 or Higher
Adobe Acrobat Reader latest version
Thousands of colors
Mac OS X 10.1 or higher
256 MB RAM